All posts tagged culture

  • The Digital Dilemma for “Traditional” Business

    Finnosummit-tropicalgringo

    In the title of this post, you’ll notice that I put the word “traditional” in quotes.  The reason for this is that I subscribe to the notion that, within the decade, it will be clear that “traditional” business or businesses that don’t have software (and data) at their core, will start to become the exception rather than the norm.  This is a theme that I’ve been communicating through a number of public presentations that I’ve done lately on Digital Transformation.

    I haven’t been this convinced (and gung-ho) about technology’s central role in the world economy since I was very young and naive (translation: a long time ago).  Some may say I’m still naive for thinking this way again, but there are some very real reasons for holding this perspective.  The newspaper, music, telecommunication and, now, retail industries have felt the sharp whip of digital disruption in the past and, some would say, have never recovered.  Industries such as that of financial services, education and even healthcare are now feeling the snap of that same whip threatening them. By the way, an internal analysis done by the New York Times was leaked today on the net.

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  • Time for a more holistic view on building startups in Latin America

    POWER OF CULTURE

    Through the years, I’ve had the opportunity to meet hundreds of startup founders in Latin America and have advised a growing portfolio of these.  During this time, I’ve been able to collaborate with amazingly talented founders in their building some great new companies. This achievement, by itself, is incredibly difficult in any region in the world and particularly so in Latin America.  Nonetheless, growing beyond this initial discovery and validation phase and into a large business (and organization) requires a great deal more in terms of leadership skills and seems to be less common in Latin America than in other regions.  A key reason for this, in my estimation, is the lack of awareness and understanding of the power of creating a strong company culture.

    There are a number of factors that contribute to the dearth of startups in Latin America that have grown into big businesses such a scarcity of experienced Venture Capital firms in the region, friction-filled (e.g., regulation, taxes, etc.) markets, unique customer monetization challenges (e.g., low credit card penetration, etc.) and a dearth of experienced talent, among others.  These challenges also present great opportunities that some startups in the region have used to their advantage.  These include MercadoLibre, PayU Latam, and Despegar, among others.  Local entrepreneurs as well as  investors in the region are very good at focusing efforts upon external (or market) factors such as sales and marketing.  These are important. Nonetheless, in my opinion, there is far too little focus on a key area that has the potential to multiply the number of startups that grow to become big companies in the region if more attention is paid to it: building a solid and coherent company culture.

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  • Startup hiring. First, get this right.

    Source: Crimson Tide (Buena Vista Pictures)

    There’s a topic I’ve been thinking about for quite a while and that topic is startup hiring. Yesterday, I decided to write this post after reading a post by one of the people’s who’s thinking I thoroughly respect on startups.  I’m talking about Hunter Walk’s post a few days ago on Hiring Momentum.  It’s hard to overstate the importance of this activity when building a successful company.

    People who have built successful startups and those who have invested in these companies talk about a number of factors that contribute to startup success. The fact of the matter is that research has shown that product/market fit is the top determinant of success.  Just to drive the point home, no less of a figure than Marc Andreessen famously wrote on the subject a number of years back.  At the Founder Institute, we spend quite a bit of time analyzing (along with experienced startup CEOs) each entrepreneur’s idea and getting them to validate some of their key assumptions. Thanks to this effort, the results in Colombia have been pretty phenomenal.

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